Terms and Conditions
By ordering our alcoholic products, you certify to be over 18 years old, or that you have reached the legal age required in the country of residence, or to be allowed to purchase or consume alcohol.
Prices
All prices on our web are quoted in Singapore Dollars and are inclusive of import duties but exclude GST.
Payment is due upon payment gateway approval available through PayPal, cheque or bank transfers, or Cash on Delivery.
Validity
All prices on our online store are deemed current at time of transaction.
Confirmation of Orders
All orders are deemed confirmed only upon receipt of full payment.
Orders pending for payment will be held for upto 72 hours (open days Mondays to Fridays), after which we reserve the right to cancel the order. This is to prevent prank orders and the availability of stock for serious customers. If you encounter any problems with payment gateway, please email us at: info@winewithoutalcohol.com and we will be in touch with you.
Delivery
MatPlus Consultant Pte Ltd will confirm schedule of delivery within two working days upon receipt of full payment.
Delivery of items is currently available on mainland Singapore only.
Delivery is free for orders above SGD200 per transaction for one location only. A delivery charge of $25.00 will be imposed for orders below SGD200 for each location, regardless of order value.
Any delay for delivery will by no means be compensated, accounted nor enable the cancellation of the order.
In all circumstances, the delivery of the goods within this delay can only be made if the customer has indicated the exact information, address and telephone contact of the addressee during the order process. If this information is not correctly communicated, MatPlus Consultant Pte Ltd or winewithoutalcohol.com will not be liable for any further delay or non-delivery of the goods.
PAYMENT OPTIONS
Singapore Customers
Kindly verify invoice amount before moving on to the payment gateway as we will not credit/ refund any amount.
OUR PRIVACY POLICY
When you register as a member on winewithoutalcohol.com, information collected is to help us identify you and used only for the purposes for which it was collected.
Personal data collected is for our own use only and will not be disclosed, shared or transferred to any 3rd party.
Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications from the customer´s own profile.
We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
THIRD PARTY
In an attempt to provide increased value to our visitors, winewithoutalcohol.com contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). However, even if the third party is affiliated with winewithoutalcohol.com, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of winewithoutalcohol.com. We have no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Links do not imply that winewithoutalcohol.com sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites.
Feedback
We welcome your feedback, email us at info@winewithoutalcohol.com.
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